Custom labels and hangtags: an order checklist

Australian buying guides

A neck label, a hangtag and an insert card have different jobs. If your apparel range needs its own branding details, raise them before ordering so the garment, setup, fulfilment route and total price can be checked.

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Choose the component you actually need

Different branding components
Component Purpose Questions for the brief
Garment or neck label Identifies the brand on the garment Which label format, location and artwork can this exact garment support?
Hangtag Presents information attached to a new garment What material, size, attachment, quantity and design are available?
Insert card Carries a message inside the order Is it supplied per garment or per order, and through which fulfilment route?
Retail or custom packaging Protects and presents the order Which bagging, folding or printed packaging service is specifically confirmed?

These categories explain the brief; they are not a list of services automatically included with an Exposure order. Do not assume that a garment supporting one option supports them all.

Check compatibility before designing the final label

Some garments have limited label space or construction that does not support a particular application. Fit, stretch fabric, seams and the existing label arrangement can change the options. Confirm the component format and usable area for each selected style before preparing final artwork.

A neck label setup approved for a cotton tee should not be assumed to suit a close-fitting training top. Keep garment care, fibre and size information intact, and ask how any change to the existing labels will be handled.

Prepare a clear artwork pack

  • The final brand name and logo file.
  • The exact component requested: label, tag or card.
  • The intended text, web address and any size-specific versions.
  • The selected garments, colours and quantities.
  • Any required format, material or attachment that must be checked.

Check legibility at the actual component size. Keep one approved file version for each item and confirm how updated artwork will affect future orders.

Confirm charges, quantities and fulfilment

Ask the quote to separate garment decoration from branding components. A label may be priced per garment while an insert card may be supplied per order; minimums, setup and applicability can differ. Confirm the exact arrangement rather than multiplying a price from a different service.

Availability depends on both the garment and fulfilment route. Configure and approve supported branding before the order is submitted. Custom printed packaging, storage and dispatch to individual customers should only enter your offer once separately confirmed.

Approve the complete product experience

Check garment, print layout and branding as one specification. If a physical configured sample is important to the launch, agree its cost and timing before a production run. A digital mockup shows the proposed design, while a physical item can help assess the actual presentation.

Use product photographs and descriptions that match what the buyer will receive. A mockup of a custom bag should not become a customer promise when the confirmed order contains a standard package. For an initial enquiry, send your garment shortlist and required branding details together.

Common questions

Are my own neck labels included in a standard printed order?

No inclusion is assumed. Ask us to confirm compatibility, setup, quantities, charges and fulfilment before ordering.

Can I add a label or hangtag after submitting the order?

Raise the requirement before submitting the order. Do not rely on a later change; the available configuration and approval process must be confirmed first.

Can you relabel garments I already own?

That is a different brief from supplying and decorating a selected stock garment. Ask whether the exact service is available before sending any clothing.

Keep planning your order

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Request a clothing brand quote

Send the approximate quantity, garment ideas, artwork, delivery postcode and needed-by date. You can start with estimates; we confirm the final garment, decoration and timing before production.